Incidents reported on status page for Housing.Cloud https://status.housing.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/85c4fe1fc10271d84eccb43013b09dc9.png https://status.housing.cloud/ en https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 20:31:00 -0000 https://status.housing.cloud/incident/601838#ab5bd4873b8ea434ea992d043f4ca6f3ab3dfcd47760e660095278e1c77eb93e The upstream networking issues reported earlier appear to be fully resolved. Our systems are now operating normally, and all API endpoints and the dashboard should be fully accessible again. While we’ll continue to monitor closely for any lingering effects, we believe the incident has been resolved. Thank you for your patience and understanding throughout the disruption. https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 20:31:00 -0000 https://status.housing.cloud/incident/601838#ab5bd4873b8ea434ea992d043f4ca6f3ab3dfcd47760e660095278e1c77eb93e The upstream networking issues reported earlier appear to be fully resolved. Our systems are now operating normally, and all API endpoints and the dashboard should be fully accessible again. While we’ll continue to monitor closely for any lingering effects, we believe the incident has been resolved. Thank you for your patience and understanding throughout the disruption. https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 20:19:00 -0000 https://status.housing.cloud/incident/601838#ea1fefd87d20393b2bae3e4ebc6b0f1bb7eee637bf69334089df19ce0de40ad9 We’re continuing to monitor the outage reported by our upstream networking provider. While intermittent issues are still affecting our API endpoints and dashboard, we’re seeing steady improvements and a clear downward trend in error rates. Based on current progress, we expect services to return to full stability soon, though some users may continue to experience temporary disruptions. You can follow updates from our upstream provider here: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp We appreciate your continued patience and will provide more updates as the recovery continues. https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 20:19:00 -0000 https://status.housing.cloud/incident/601838#ea1fefd87d20393b2bae3e4ebc6b0f1bb7eee637bf69334089df19ce0de40ad9 We’re continuing to monitor the outage reported by our upstream networking provider. While intermittent issues are still affecting our API endpoints and dashboard, we’re seeing steady improvements and a clear downward trend in error rates. Based on current progress, we expect services to return to full stability soon, though some users may continue to experience temporary disruptions. You can follow updates from our upstream provider here: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp We appreciate your continued patience and will provide more updates as the recovery continues. https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 18:42:00 -0000 https://status.housing.cloud/incident/601838#64315470efb27b12d51666926b246022f8e9ee709413bd4eedcedf93415cec3b Update: We’ve confirmed that the issue is tied to a broader outage affecting Google Cloud services, which is impacting multiple downstream platforms. We're continuing to monitor the situation closely. Thank you for your patience and understanding. https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 18:42:00 -0000 https://status.housing.cloud/incident/601838#64315470efb27b12d51666926b246022f8e9ee709413bd4eedcedf93415cec3b Update: We’ve confirmed that the issue is tied to a broader outage affecting Google Cloud services, which is impacting multiple downstream platforms. We're continuing to monitor the situation closely. Thank you for your patience and understanding. https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 18:33:00 -0000 https://status.housing.cloud/incident/601838#225435fb2b9d6c4028834542cb5f04b82289802ea3ff46d9bddbfc9e51c450ee We’re currently experiencing authentication issues due to an outage affecting one of our upstream service providers. As a result, you may be unable to log in or access parts of the platform that require authentication. To clarify: this issue is not with Housing.Cloud systems, but with a third-party provider we depend on for authentication services. We’re actively working to get in touch with them and will provide updates as soon as we have more information. Thanks for your patience and understanding. https://status.housing.cloud/incident/601838 Thu, 12 Jun 2025 18:33:00 -0000 https://status.housing.cloud/incident/601838#225435fb2b9d6c4028834542cb5f04b82289802ea3ff46d9bddbfc9e51c450ee We’re currently experiencing authentication issues due to an outage affecting one of our upstream service providers. As a result, you may be unable to log in or access parts of the platform that require authentication. To clarify: this issue is not with Housing.Cloud systems, but with a third-party provider we depend on for authentication services. We’re actively working to get in touch with them and will provide updates as soon as we have more information. Thanks for your patience and understanding. https://status.housing.cloud/incident/503905 Wed, 29 Jan 2025 16:47:00 -0000 https://status.housing.cloud/incident/503905#3b1d0f2e8b5be31c2ed1b5eca28f4c89736e2bb54b3bb959f99e583a39f0ecef We have resolved an issue that temporarily affected connectivity for Housing Cloud users in the US-East-1 region. The disruption was caused by an outage in our database load balancing service, Supavisor, which manages database connections. Supavisor identified the issue and implemented a fix. More details can be found on their status page: [Supabase Status](https://status.supabase.com/) This incident did not impact our US-East-2 or US-West users. The service has now been fully restored for US-East-1, and all systems are operating normally. We sincerely apologize for any inconvenience this may have caused. Thank you for your patience and understanding. https://status.housing.cloud/incident/503905 Wed, 29 Jan 2025 16:47:00 -0000 https://status.housing.cloud/incident/503905#3b1d0f2e8b5be31c2ed1b5eca28f4c89736e2bb54b3bb959f99e583a39f0ecef We have resolved an issue that temporarily affected connectivity for Housing Cloud users in the US-East-1 region. The disruption was caused by an outage in our database load balancing service, Supavisor, which manages database connections. Supavisor identified the issue and implemented a fix. More details can be found on their status page: [Supabase Status](https://status.supabase.com/) This incident did not impact our US-East-2 or US-West users. The service has now been fully restored for US-East-1, and all systems are operating normally. We sincerely apologize for any inconvenience this may have caused. Thank you for your patience and understanding. https://status.housing.cloud/incident/491519 Mon, 06 Jan 2025 15:55:00 -0000 https://status.housing.cloud/incident/491519#697292fc72000db2c2d72d14553ce2b5123e71d6daa8ce4a8956666c9d9919a6 A small percentage of our users have reported being unable to load the student portal between 10:51 AM EST and 10:53 AM EST. This was due to an internal service error which has since been resolved. All system are now fully operational. https://status.housing.cloud/incident/462248 Fri, 15 Nov 2024 15:35:00 -0000 https://status.housing.cloud/incident/462248#4a5ec116ac5c35dd6961ff62fb840857c0f94b6486ee8567f8a7fe313f140c23 Housing.Cloud experienced a brief performance degradation of about 10 minutes on the student portal dashboard during a site upgrade. All services are fully operational now.